Richard Hall is J.D. Power’s Head of ZappyRide EV Products. He is based in Montana. He has worked in high tech product management in Silicon Valley for Netscape, Sony, and Dolby for over 20 years. He joined ZappyRide in January 2021 where he conceived and built out fleet electrification tools deployed by major utilities such as PG&E and ConEd, and OEMs such as GM Fleet and BrightDrop. ZappyRide was acquired by J.D. Power in January 2023.