Fontaine is a seasoned customer success leader with nearly a decade of knowledge and experience in enablement, and adult learning and development. Currently serving as Manager of Customer Success at Udemy, Fontaine leads a team of dedicated Customer Success Managers in fulfilling Udemy's mission to provide flexible, effective skill development to empower organizations and individuals. Udemy is the largest online learning platform with integrated learning solutions, helping companies achieve critical business outcomes and stay competitive by equipping companies with the tools to build a future-ready workforce and increase employee engagement.